HP DMI Utility Tool: A Complete Guide to Fix Product Information Not Valid Issue
What is HP DMI Utility Tool and why you need it
If you own an HP laptop, you may have encountered a problem where your laptop displays a message saying "Product Information Not Valid" on startup or in BIOS. This message indicates that some of the product information programmed into the system board is missing or invalid, such as product name, serial number, SKU, family, CT number, etc. This can happen due to various reasons, such as replacing the system board, flashing the BIOS, or using a cloned hard drive.
Hp Dmi Utility Tool.epub
Why is this a problem? Well, having invalid product information can cause several issues, such as:
Unable to activate Windows or other software that requires product information
Unable to access HP support or warranty services
Unable to update BIOS or drivers from HP website
Unable to use some of the HP features or utilities
Fortunately, there is a solution for this problem. You can use a tool called HP DMI Utility Tool to rewrite and edit the product information on your system board. This tool is a DOS-based program that allows you to enter the correct product information using a bootable disk. By using this tool, you can fix the "Product Information Not Valid" issue and restore your laptop's functionality.
How to download HP DMI Utility Tool
Before you can use HP DMI Utility Tool, you need to download it from a reliable source. Here are the steps to download HP DMI Utility Tool:
Go to this link on the HP Support Community website. This link contains a zip file named HPBQ138.zip that contains the HP DMI Utility Tool.
Click on HPBQ138.zip to download it to your computer.
Extract the zip file using a program like WinRAR or 7-Zip. You should see a folder named HPBQ138 that contains several files, such as DMI.EXE, NBDMIFIT.BAT, NBDMIFIT.INI, etc.
Create a bootable disk using a USB flash drive or a CD/DVD. You can use a program like Rufus or UNetbootin to create a bootable disk. Make sure you select FAT32 as the file system and DOS as the boot selection.
Copy the contents of the HPBQ138 folder to the root directory of your bootable disk. You should see the files on your bootable disk like this:
DMI.EXE
NBDMIFIT.BAT
NBDMIFIT.INI
DMI64.EXE
NBDMIFIT64.BAT
NBDMIFIT64.INI
DMI32.EXE
NBDMIFIT32.BAT
NBDMIFIT32.INI
...
Now you have successfully downloaded and prepared HP DMI Utility Tool for use.
How to use HP DMI Utility Tool
After you have created a bootable disk with HP DMI Utility Tool, you can use it to rewrite and edit the product information on your system board. Here are the steps to use HP DMI Utility Tool:
Plug the bootable disk into an open port and power on your laptop.
Quickly press F9 to enter the boot menu. Alternatively, you can use F12 to enter the BIOS Select menu and then choose the boot menu in the list.
Select your bootable disk from the list. You should see a message saying Starting MS-DOS....
Type NBDMIFIT.BAT and press Enter. This will run the HP DMI Utility Tool.
You should see a menu with several options, such as Main Menu, System IDs, Diagnostics, etc. Select Main Menu and press Enter.
You should see another menu with several options, such as Product Name, Serial Number, SKU Number, etc. These are the product information fields that you need to enter or edit.
To enter or edit a product information field, select it from the menu and press Enter. You should see a prompt asking you to enter the value for that field. For example, if you select Product Name, you should see a prompt saying Please input Product Name:.
To find the correct value for each product information field, you can use HP PartSurfer or other sources. HP PartSurfer is a website that allows you to search for your laptop's model number and find its product information. For example, if your laptop's model number is HP ProBook 450 G2, you can enter it in HP PartSurfer and find its product name, serial number, SKU number, etc.
Enter the correct value for each product information field and press Enter. You should see a message saying The value has been updated successfully!. Repeat this step for all the product information fields that you need to enter or edit.
After you have entered or edited all the product information fields, select Main Menu - Save Changes and Exit - Yes - Exit Without Saving Changes - Yes - Exit Program - Yes - Reboot System - Yes. This will save your changes and exit the HP DMI Utility Tool.
Your laptop will reboot and start normally.
How to verify if HP DMI Utility Tool worked
After you have used HP DMI Utility Tool to rewrite and edit the product information on your system board, you need to verify if it worked. Here are the steps to verify if HP DMI Utility Tool worked:
Power on your laptop and check if the "Product Information Not Valid" message is gone. If it is gone, then congratulations! You have successfully fixed the issue using HP DMI Utility Tool.
If the "Product Information Not Valid" message is still there or if there are any errors, then you need to troubleshoot the issue. Here are some possible causes and solutions:
each product information field.
You used an incompatible or outdated version of HP DMI Utility Tool. Solution: Use a different version of HP DMI Utility Tool that matches your laptop's model and BIOS version.
You created a faulty or corrupted bootable disk. Solution: Create a new bootable disk using a different program or a different USB flash drive or CD/DVD.
You have a hardware or software issue that prevents HP DMI Utility Tool from working properly. Solution: Contact HP support or a qualified technician for assistance.
Conclusion
In this article, you learned what HP DMI Utility Tool is and why you need it. You also learned how to download, use, and verify HP DMI Utility Tool to fix the "Product Information Not Valid" issue on your HP laptop. By following these steps, you can restore your laptop's functionality and avoid any problems caused by invalid product information.
Here are some tips and warnings for using HP DMI Utility Tool:
Make sure you backup your data before using HP DMI Utility Tool, as it may erase or overwrite some of your files.
Make sure you use the correct and valid product information for your laptop, as entering incorrect or invalid values may cause more issues or void your warranty.
Make sure you use the appropriate version of HP DMI Utility Tool for your laptop's model and BIOS version, as using an incompatible or outdated version may not work or damage your system board.
Make sure you follow the instructions carefully and do not interrupt the process of using HP DMI Utility Tool, as doing so may corrupt your system board or cause errors.
We hope you found this article helpful and informative. If you have any feedback or questions, please feel free to leave a comment below. We would love to hear from you!
FAQs
Here are some frequently asked questions about HP DMI Utility Tool:
What is DMI?
DMI stands for Desktop Management Interface. It is a standard that defines how to store and access system information on a computer. It allows software programs to access information such as product name, serial number, BIOS version, etc.
What is NBDMIFIT?
NBDMIFIT stands for Notebook DMI Firmware Interface Tool. It is another name for HP DMI Utility Tool. It is a DOS-based program that allows you to rewrite and edit the product information on your system board.
Where can I find my laptop's product information?
You can find your laptop's product information in several ways, such as:
Looking at the label on the bottom or inside of your laptop
Using HP PartSurfer or other websites to search for your laptop's model number
Using HP Support Assistant or other programs to check your laptop's system information
Can I use HP DMI Utility Tool on other brands of laptops?
No, you cannot use HP DMI Utility Tool on other brands of laptops. It is designed specifically for HP laptops and may not work or cause damage on other laptops.
Can I use HP DMI Utility Tool on desktops or tablets?
No, you cannot use HP DMI Utility Tool on desktops or tablets. It is designed specifically for laptops and may not work or cause damage on other devices.
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